Application GuaranteeUpdated 3 years ago
We are glad to offer free one-on-one Zoom consultations with our team of trained FlutterHabit Application experts! To schedule a consultation with our team, you can visit consultation.flutterhabit.com. If you don't see a time that works for you, be sure to check back often as new time openings are released every few days!
Your application is guaranteed or your money back!* If after your 15-minute consultation with one of our Flutter Experts you still cannot apply our lashes confidently, we will refund your purchase of up to 1 adhesive and 1 box of lashes. The money-back guarantee applies to application issues, not style preferences.
In addition, the guarantee does not cover longevity issues, as this comes with time and practice. You may schedule an additional consultation with our team to specifically address strengthening the hold of your lashes.
All refund requests must be approved and initiated by the Flutter Expert with whom your consultation was facilitated. Our team will review the notes from your consultation before a refund is granted. If a refund is not granted while you are on your consultation, you may reach out to us no later than 5 days after your consultation to request one if the application is unsuccessful. If you have any questions, please contact us at [email protected] and include the subject line “Consultation Follow-Up." We are always happy to help!