ApplicationUpdated 8 months ago

Why can't I get my lashes on?

There could be a few common reasons why they aren't staying on. The number one reason is usually not using enough glue. The perfect amount of adhesive should cover the entire band and have a 3D effect when viewed from the side. 

The second reason is placement. Make sure that the lashes are attached only to your natural eyelashes and not to your waterline. If you lay a mirror flat and apply the lashes while looking down into the mirror, it will make it easier to see where you're placing the lashes.

I can’t get my lashes to last more than a day or two.

If the lashes are falling off too soon, this typically means that you have not used enough adhesive. The perfect amount of adhesive should cover the entire band and have a 3D effect when viewed from the side. 

Curling your lashes before your application can often help make application easier--especially if your lashes are particularly straight or point downward naturally. After your lashes are applied, the curl of the lash segments are designed to gently hold your natural lashes in the curled upward position so that you don't have to curl them again during wear, but many customers find that curling the lashes before application helps them get a longer-wearing and more comfortable hold.

In addition, everyone’s eye shape and size are different. You may need to trim your lash segments smaller or in half to help the lashes fit the shape of your eyes.